Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel
Incident Report for Twilio
Resolved
The issue with duplicate SENT status callbacks has been resolved and the WhatsApp channel is operating normally at this time.
Posted Sep 11, 2024 - 04:58 PDT
Update
Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 11, 2024 - 04:44 PDT
Update
Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 11, 2024 - 04:14 PDT
Monitoring
Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 11, 2024 - 03:43 PDT
Update
We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 10, 2024 - 05:36 PDT
Update
We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 09, 2024 - 05:36 PDT
Update
We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 12 hours or as soon as more information becomes available.
Posted Sep 08, 2024 - 17:45 PDT
Update
We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 07, 2024 - 17:47 PDT
Update
We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Sep 07, 2024 - 09:47 PDT
Update
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Sep 06, 2024 - 17:48 PDT
Update
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 06, 2024 - 09:45 PDT
Update
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 06, 2024 - 05:40 PDT
Update
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 06, 2024 - 03:55 PDT
Investigating
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 06, 2024 - 02:53 PDT
Update
We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 06, 2024 - 02:53 PDT
Update
The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 12 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 14:48 PDT
Update
The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 12:51 PDT
Update
The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 09:41 PDT
Monitoring
The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 06:18 PDT
Investigating
Our engineers have identified the issue for whatsapp channel where customers may receive duplicate SENT status callbacks and are working to deploy a fix. We expect to provide another update in 1 day or as soon as more information becomes available.
Posted Sep 04, 2024 - 06:18 PDT
This incident affected: DEVELOPER TOOLS (Event Streams).