Voice Call Failures from Network Subscribers to a Subset of Twilio United States Phone Numbers

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls from network subscribers to a subset of Twilio United States Phone Numbers are operating normally.
Posted Aug 09, 2026 - 13:18 PDT

Monitoring

We have observed a recovery in voice calls from network subscribers to a subset of Twilio United States Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 09, 2026 - 13:17 PDT

Update

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 09, 2026 - 11:02 PDT

Update

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 09, 2026 - 08:56 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio United States Landline Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 09, 2026 - 07:56 PDT
This incident affected: CARRIER NETWORK (Voice, North America).