Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the lookup reassigned number package issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Posted Sep 12, 2025 - 14:06 PDT

Investigating

Our monitoring systems have detected a potential issue where the lookup reassigned number package is having a significant drop in success rate. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 12, 2025 - 13:45 PDT
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