503 Service Unavailable Errors on Twilio Chat Services

Incident Report for Twilio

Resolved

HTTP 503 errors when trying to initialize the SDK client have been resolved and Programmable Chat Sync client SDKs are operating normally at this time.

Posted Nov 20, 2024 - 08:46 PST

Monitoring

Programmable Chat Sync client SDKs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 20, 2024 - 08:15 PST

Investigating

Customers using older versions of the Programmable Chat Sync client SDKs may experience HTTP 503 errors when trying to initialize the SDK client. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 20, 2024 - 07:35 PST

This incident affected: PROGRAMMABLE CHAT.