We are no longer experiencing SMS delivery delays when sending messages to multiple networks in India via a subset of Twilio short codes. This incident has been resolved.
Posted Sep 14, 2024 - 10:02 PDT
Monitoring
We are observing recovery in delivery report delays when sending to multiple networks in India via a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2024 - 08:47 PDT
Update
We are continuing to investigate this issue.
Posted Sep 14, 2024 - 08:03 PDT
Investigating
Our monitoring systems have detected a potential issue with outbound (only) SMS Delivery delays to multiple networks In India. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 14, 2024 - 07:55 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).