Account Security API Error to Verizon US

Incident Report for Twilio

Resolved

We are no longer experiencing API errors with Account Security towards Verizon Network in US. This incident has been resolved.

Posted Mar 27, 2025 - 03:20 PDT

Monitoring

We have observed recovery on API errors with Account Security towards Verizon Network in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2025 - 01:56 PDT

Update

We are continuing to investigate this issue.

Posted Mar 27, 2025 - 01:19 PDT

Investigating

We are investigating API errors with Account Security towards Verizon Network in US. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 27, 2025 - 01:06 PDT

This incident affected: CARRIER NETWORK (Lookup SIM Swap, Legacy Identity MatchAndAttributes).