The incident has been resolved and SMS delivery from Twilio to Zain network subscribers in Jordan is operating normally.
Posted May 16, 2026 - 17:58 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 16, 2026 - 16:03 PDT
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 16, 2026 - 15:28 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 16, 2026 - 14:28 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).