SMS Delivery Report Delays to Multiple Networks in United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery report delays to multiple networks in the United States of America via a subset of Short codes and Long codes.. The incident has been resolved.
Posted Mar 26, 2025 - 06:35 PDT

Monitoring

We are observing recovery in SMS delivery report delays to multiple networks in United States of America via a subset of Short codes and Long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 26, 2025 - 05:12 PDT

Investigating

We are experiencing SMS delivery report delays to multiple networks in United States of America via a subset of Short codes and Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 26, 2025 - 04:52 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).