Phone Number Configuration Failures

Incident Report for Twilio

Resolved

The failures with Phone Number configuration has been resolved and is operating normally at this time.
Posted Aug 12, 2026 - 13:24 PDT

Update

Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Aug 12, 2026 - 13:11 PDT

Monitoring

Phone Number configuration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Aug 12, 2026 - 12:41 PDT

Identified

The issue causing failures with Phone Number configuration has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 11:55 PDT

Update

We continue to experience failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 10:05 PDT

Investigating

We are experiencing failures with Phone Number configuration. Users may experience increased latency and decreased availability when updating phone number configurations Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 09:10 PDT
This incident affected: PHONE NUMBERS.