The incident has been resolved and SMS delivery from Twilio to Zong network subscribers in Pakistan is operating normally.
Posted Aug 12, 2026 - 17:26 PDT
Monitoring
We have observed a recovery in SMS delivery from Twilio to Zong network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 15:22 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Zong network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 13:49 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Zong network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 09:49 PDT
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to Zong network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 07:48 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to Zong network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 06:48 PDT
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to Zong network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 06:38 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).