Maintenance for the Primary Phone numbers Database

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Mar 25, 2025 - 23:50 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 25, 2025 - 21:38 PDT

Scheduled

This scheduled maintenance affects: MESSAGING, PHONE NUMBERS, PROGRAMMABLE VOICE (SIP Interface) and STUDIO.

[Impact]:
-Country impacted - Worldwide (Region - US1 directly affected, AU1/IE1 indirectly affected)

[customer experience]:
-There will be a brief general outage of the phone numbers database migration when the old database stops processing old requests and before the new database picks up the new requests.
- There will be delays in regional communication between the databases and other distributed services during the maintenance window. Requests and changes made during this time may not process, or need to be resubmitted, once the maintenance window is completed.

Posted Mar 25, 2025 - 21:37 PDT

This scheduled maintenance affected: SERVERLESS (Studio), PROGRAMMABLE VOICE (SIP Interface), PHONE NUMBERS, and PROGRAMMABLE MESSAGING (MMS, SMS).