Delayed A2P Campaign Approvals

Incident Report for Twilio

Resolved

The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.
Posted Oct 16, 2026 - 16:00 PDT

Monitoring

A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 16, 2026 - 15:32 PDT

Update

Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
Posted Oct 16, 2026 - 13:30 PDT

Identified

Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
Posted Oct 16, 2026 - 11:33 PDT

Update

Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
Posted Oct 16, 2026 - 10:33 PDT

Investigating

Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Oct 16, 2026 - 10:24 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS).