Issue with Inbound and Outbound Message Post Processing

Incident Report for Twilio

Resolved

Inbound and outbound message post processing issue has been resolved and it is operating normally at this time.

Posted Sep 12, 2024 - 06:47 PDT

Monitoring

Inbound and outbound message post processing is now operating normally. Customers may experience post processing delays with a small proportion of existing messages (for example Status Callbacks). We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 12, 2024 - 05:54 PDT

Investigating

Our monitoring systems have detected a potential issue Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 12, 2024 - 04:50 PDT