SMS Delivery Failures to Claro Network in Peru

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Claro Network in Peru. This incident has been resolved.

Posted Apr 03, 2025 - 04:01 PDT

Monitoring

We are observing successful SMS delivery to Claro Network in Peru. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 03, 2025 - 02:14 PDT

Investigating

We are experiencing SMS delivery failures sending messages to Claro Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 03, 2025 - 01:28 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).