The issue affecting normal operations for usage reporting, account creation and multiple billing services has been resolved, and the service is functioning normally at this time.
Posted Dec 17, 2025 - 12:23 PST
Update
We still see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 17, 2025 - 10:31 PST
Update
We still see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 17, 2025 - 08:15 PST
Update
We continue to see normal operations for Usage reporting, account creation and multiple billing services. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.
Posted Dec 17, 2025 - 07:32 PST
Monitoring
Usage reporting, account creation and multiple billing services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 mins or as soon as more information becomes available.
Posted Dec 17, 2025 - 06:48 PST
Update
We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 17, 2025 - 06:11 PST
Update
We are continuing to investigate this issue.
Posted Dec 17, 2025 - 06:05 PST
Update
We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 17, 2025 - 06:00 PST
Update
We are experiencing a disruption impacting usage reporting, account creation and multiple billing services. This may cause delayed usage visibility in the Console and via the public Usage API, prevent new account signups and make pricing lookups unavailable. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 17, 2025 - 05:58 PST
Investigating
We are experiencing an issue in Twilio main account creation is not working .. Our engineering team is actively working to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Dec 17, 2025 - 05:31 PST
This incident affected: DEVELOPER TOOLS (Console) and TWILIO PLATFORM (Billing, Other).