SMS Delivery Delays and Failures to Claro Network in Ecuador

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Claro network in Ecuador. This incident has been resolved.
Posted Jun 30, 2025 - 05:07 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures to Claro network in Ecuador.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 30, 2025 - 03:09 PDT

Update

We are still experiencing SMS delivery delays and failures to Claro network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 30, 2025 - 02:25 PDT

Investigating

We are experiencing SMS delivery delays and failures to Claro network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 30, 2025 - 01:39 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).