We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. This incident has been resolved.
Posted Nov 16, 2024 - 15:55 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 16, 2024 - 14:17 PST
Update
We keep experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 16, 2024 - 11:55 PST
Update
We are experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 16, 2024 - 11:01 PST
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in United States of America via subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 16, 2024 - 10:53 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).