Voice Call Failures from Peru to a Subset of Twilio Peru Phone Numbers

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers are operating normally.

Posted May 12, 2026 - 07:33 PDT

Monitoring

We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 12, 2026 - 06:16 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 12, 2026 - 05:49 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).