SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. This incident has been resolved.
Posted Oct 15, 2025 - 23:05 PDT

Monitoring

We are observing recovery in SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 15, 2025 - 21:05 PDT

Update

We are still experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 15, 2025 - 18:24 PDT

Update

We are still experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 15, 2025 - 14:51 PDT

Update

We are experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 15, 2025 - 12:51 PDT

Investigating

We are experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 15, 2025 - 11:51 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).