Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

Incident Report for Twilio

Resolved

Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.

Posted May 11, 2026 - 09:26 PDT

Monitoring

Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted May 11, 2026 - 08:54 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 11, 2026 - 08:42 PDT

Identified

Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 11, 2026 - 08:17 PDT

This incident affected: PROGRAMMABLE MESSAGING (Conversations).