SMS Delivery Receipt Delays from Twilio to Liberty Mobile Puerto Rico

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico are operating normally.
Posted Aug 09, 2026 - 12:59 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 09, 2026 - 06:07 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 08, 2026 - 14:06 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 08, 2026 - 06:01 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 08, 2026 - 01:59 PDT

Monitoring

We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 07, 2026 - 23:56 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 06, 2026 - 23:50 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 05, 2026 - 23:49 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 04, 2026 - 23:48 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 23:45 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 03, 2026 - 07:39 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 02, 2026 - 23:31 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 02, 2026 - 19:29 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 02, 2026 - 17:26 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 02, 2026 - 16:26 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 12:46 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 12:39 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Jul 30, 2026 - 04:03 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Components: SMS, Latin America
Posted Jul 29, 2026 - 20:03 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 29, 2026 - 16:00 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 29, 2026 - 14:00 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 29, 2026 - 12:59 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 29, 2026 - 12:53 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).