SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.
Posted Mar 09, 2026 - 19:29 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 09, 2026 - 17:37 PDT

Monitoring

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
Posted Mar 09, 2026 - 15:36 PDT

Update

We continue to experience SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 09, 2026 - 15:06 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 09, 2026 - 14:05 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).