SMS Delivery Delays and Failures to Telma in Madagascar

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telma in Madagascar. This incident has been resolved.
Posted Mar 29, 2025 - 03:24 PDT

Update

We are observing successful SMS delivery when sending messages to the Telma network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 29, 2025 - 01:26 PDT

Update

We are observing successful SMS delivery when sending messages to the Telma network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 28, 2025 - 23:39 PDT

Monitoring

We are observing successful SMS delivery when sending messages to the Telma network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 28, 2025 - 21:41 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to the Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 28, 2025 - 17:47 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to the Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 28, 2025 - 15:47 PDT

Investigating

During monitoring we have detected continued issues with SMS delivery delays and failures when sending messages to the Telma network in Madagascar. We are reverting the status of this incident back to investigating. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 28, 2025 - 14:47 PDT

Update

We are observing recovery in SMS delivery delays to Telma in Madagascar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available
Posted Mar 28, 2025 - 10:47 PDT

Monitoring

We are observing recovery in SMS delivery delays to Telma in Madagascar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
Posted Mar 28, 2025 - 08:30 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Telma in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 28, 2025 - 06:28 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Telma in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 28, 2025 - 05:35 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).