Delay in WhatsApp Inbound and Outbound Messages

Incident Report for Twilio

Resolved

We are no longer experiencing delays with WhatsApp outbound and inbound messages. This incident is resolved.

Posted Jun 30, 2025 - 13:08 PDT

Update

We are continuing to experience delays with WhatsApp outbound and inbound messages. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 11:39 PDT

Investigating

We are currently experiencing delays with WhatsApp outbound and inbound messages. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2025 - 10:40 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).