SMS Delivery Delay and Failures To Intertelecom Network In Ukraine

Incident Report for Twilio

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours as soon as more information becomes available.
Posted Sep 16, 2025 - 05:51 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 15, 2025 - 21:53 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 15, 2025 - 18:22 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 15, 2025 - 16:38 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 15, 2025 - 15:38 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 15, 2025 - 15:30 PDT
This incident affects: CARRIER NETWORK (SMS, Europe).