SMS Delivery Delays to Telefonica Network in Panama

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Panama. This incident has been resolved.

Posted Oct 13, 2025 - 08:55 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Panama. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 13, 2025 - 06:41 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telefonica network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 13, 2025 - 05:41 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).