SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery report delays to multiple networks in the US for a subset of short codes. This incident has been resolved.

Posted Sep 13, 2024 - 13:15 PDT

Monitoring

We are observing recovery in SMS delivery report delays to multiple networks in the US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2024 - 11:32 PDT

Investigating

We are experiencing SMS delivery report delays to multiple networks in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 13, 2024 - 10:38 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).