The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally.
Posted Aug 13, 2026 - 12:22 PDT
Update
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Peru and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Aug 13, 2026 - 00:10 PDT
Update
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 16:10 PDT
Update
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 12:10 PDT
Monitoring
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 10:09 PDT
Update
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 12, 2026 - 09:16 PDT
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 08:01 PDT
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 12, 2026 - 07:56 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).