SMS Delivery Delays to Telecall in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telecall in Brazil. This incident has been resolved.
Posted Sep 15, 2025 - 06:45 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Telecall in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 15, 2025 - 02:44 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Telecall in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 22:53 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telecall in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 20:51 PDT

Update

We are continuing to investigate the SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 20:29 PDT

Investigating

We are experiencing SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 14, 2025 - 19:29 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Telecall in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 15:28 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telecall in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 13:28 PDT

Update

We are continuing to investigate the SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 05:28 PDT

Update

We are continuing to investigate the SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 14, 2025 - 01:37 PDT

Update

We are continuing to investigate the SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2025 - 23:44 PDT

Investigating

We are experiencing SMS delivery delays to Telecall in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 13, 2025 - 22:44 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).