We are no longer experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes.
Posted Dec 15, 2025 - 09:35 PST
Update
We are no longer experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 15, 2025 - 07:35 PST
Update
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Posted Dec 14, 2025 - 23:07 PST
Update
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Dec 14, 2025 - 07:06 PST
Update
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Dec 13, 2025 - 23:12 PST
Update
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Dec 13, 2025 - 19:12 PST
Update
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 13, 2025 - 17:12 PST
Update
We are experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 13, 2025 - 16:11 PST
Investigating
Our monitoring systems have detected a potential issue with SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 13, 2025 - 16:03 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).