SMS Delivery Delays and Failures to Algar Telecom in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. This incident has been resolved.
Posted Mar 16, 2026 - 15:05 PDT

Monitoring

We are observing successful SMS Delivery to Algar Telecom in Brazil without any delays or failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 16, 2026 - 13:06 PDT

Update

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 16, 2026 - 10:16 PDT

Update

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 16, 2026 - 08:21 PDT

Update

We are experiencing SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 16, 2026 - 07:18 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Algar Telecom in Brazil. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Posted Mar 16, 2026 - 07:17 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).