SMS Delivery Delays to Telefonica Carrier in Chile

Incident Report for Twilio

Resolved

We are no more observing SMS delivery delays when sending messages to Telefonica Carrier in Chile, it is operating normally at this time.

Posted Nov 14, 2024 - 18:27 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telefonica Carrier in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 14, 2024 - 16:35 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 14, 2024 - 15:44 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).