SMS Delivery Failures to the Al Madar Network in Libya

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Al Madar network in Libya. This incident has been resolved.
Posted Jul 03, 2025 - 16:34 PDT

Monitoring

We are observing successful SMS delivery to Al Madar network in Libya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 03, 2025 - 14:40 PDT

Update

We continue to experience SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Jul 03, 2025 - 11:12 PDT

Update

We continue to experience SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 03, 2025 - 09:14 PDT

Investigating

We are experiencing SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 03, 2025 - 08:16 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).