The incident has been resolved and SMS delivery between Twilio Phone Numbers and affected networks in Thailand is operating normally.
Posted May 15, 2026 - 15:17 PDT
Update
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Posted May 15, 2026 - 14:03 PDT
Update
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 15, 2026 - 10:03 PDT
Monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 15, 2026 - 08:02 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 15, 2026 - 05:04 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 15, 2026 - 02:55 PDT
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 15, 2026 - 01:54 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 15, 2026 - 00:20 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 14, 2026 - 23:20 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).