The issue affecting inbound calls to Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.
Posted Oct 18, 2025 - 10:55 PDT
Update
We continue seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 18, 2025 - 08:47 PDT
Monitoring
We have started seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 18, 2025 - 06:08 PDT
Update
We still continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Oct 18, 2025 - 03:35 PDT
Update
We still continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 19:41 PDT
Update
We continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 15:43 PDT
Update
We continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 17, 2025 - 13:50 PDT
Update
We are observing call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 17, 2025 - 12:53 PDT
Investigating
Our monitoring systems have detected a potential issue with Inbound Calls to Twilio Brazil Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 17, 2025 - 12:25 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).