SMS Delivery Delays to Telefonica Network in Costa Rica

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. This incident has been resolved.
Posted Oct 13, 2025 - 13:23 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 13, 2025 - 11:27 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 13, 2025 - 11:20 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 13, 2025 - 07:53 PDT

Update

We continue to experience SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 13, 2025 - 05:53 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 13, 2025 - 04:57 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America).