The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy is operating normally.
Posted Jul 14, 2026 - 19:13 PDT
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 17:08 PDT
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 16:00 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Vodafone network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 15:54 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).