The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand is operating normally.
Posted Jul 14, 2026 - 20:30 PDT
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 18:29 PDT
Update
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 14, 2026 - 16:26 PDT
Identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 15:26 PDT
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes and Long Codes to Vodafone network subscribers in New Zealand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 14, 2026 - 15:13 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).