MMS/SMS Delivery Failures towards Vodafone users

Incident Report for Twilio

Resolved

We are still experiencing issues with Vodafone, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/988fwg2tdkn5.
Posted Jul 12, 2026 - 20:37 PDT

Update

We are experiencing MMS/SMS delivery failures sending towards Vodafone users. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 12, 2026 - 20:12 PDT

Investigating

We are experiencing MMS/SMS delivery failures sending towards Vodafone users. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 12, 2026 - 19:20 PDT
This incident affected: CARRIER NETWORK (SMS, APAC, MMS, APAC).