SMS Delivery Report Delays to Movistar Network in Colombia

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Movistar network in Colombia. This incident has been resolved.

Posted Oct 16, 2025 - 13:46 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending to Movistar network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 16, 2025 - 11:45 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Movistar network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 16, 2025 - 10:47 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).