SMS Delivery Delays and Failures from Twilio Long Codes to Bouygues Telecom France

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio Long Codes to Bouygues Telecom network subscribers in France is operating normally.
Posted Jul 15, 2026 - 09:18 PDT

Monitoring

We have observed a recovery in SMS delivery between Twilio Long Codes and Bouygues Telecom network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 15, 2026 - 07:14 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 15, 2026 - 06:16 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures fbetween Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 15, 2026 - 05:15 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures between Twilio Long Codes and Bouygues Telecom network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 15, 2026 - 04:17 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).