All services impacted due to increased latency for multiple Twilio services have recovered and are operating as intended. This incident has been resolved.
Posted Jul 02, 2025 - 20:44 PDT
Update
We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 02, 2025 - 20:00 PDT
Update
We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 02, 2025 - 19:50 PDT
Monitoring
We are observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 02, 2025 - 19:20 PDT
Update
Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Posted Jul 02, 2025 - 19:00 PDT
Update
Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Posted Jul 02, 2025 - 18:30 PDT
Identified
Our engineers have identified the issue with increased latency for multiple Twilio services and are currently monitoring the situation. We expect to provide another update in 15 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Posted Jul 02, 2025 - 18:15 PDT
Investigating
Our monitoring systems have detected a potential issue Sync. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.