We are still investigating a service interruption with customer accounts not upgrading after successful payment processing. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Dec 17, 2025 - 23:48 PST
Update
We are still investigating a service interruption with customer accounts not upgrading after successful payment processing. We expect to provide another update in 8 hours or as soon as more information becomes available
Posted Dec 17, 2025 - 15:55 PST
Update
We are still investigating a service interruption with customer accounts not upgrading after successful payment processing. We expect to provide another update in 4 hours or as soon as more information becomes available
Posted Dec 17, 2025 - 11:56 PST
Update
We are still investigating a service interruption with customer accounts not upgrading after successful payment processing. We expect to provide another update in 2 hours or as soon as more information becomes available
Posted Dec 17, 2025 - 10:00 PST
Update
We are investigating a service interruption with customer accounts not upgrading after successful payment processing. We expect to provide another update in 1 hour or as soon as more information becomes available
Posted Dec 17, 2025 - 08:42 PST
Investigating
Our monitoring systems have detected a potential issue customer accounts not upgrading after successful payment processing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.