The issue affecting Twilio high packet loss on inbound calls to Brazil phone numbers has been resolved, and the service is functioning normally at this time.
Posted Mar 25, 2025 - 13:40 PDT
Monitoring
We are observing recovery in inbound calls to Brazil phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 25, 2025 - 11:59 PDT
Update
We are still investigating a High Packet loss on inbound calls to Brazil phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 25, 2025 - 10:09 PDT
Investigating
We are investigating a High Packet loss on inbound calls to Brazil phone numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 25, 2025 - 08:59 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).