Twilio Flex Plugins Database in US1 region - Maintenance

Scheduled for Mar 28, 19:45 - 21:15 PDT

Scheduled

We are upgrading the Flex Plugins database in the US1 region. This requires additional preparation and validation steps, which is why the overall maintenance window is longer. The actual database cut-over will take approximately 2 minutes.

Customer Impact: During the switchover, the following operations may fail and may return 5xx errors for up to 2 minutes: Plugin management actions such as create, update, install, uninstall
Plugin rendering: fetching/serving plugins

Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.

Contingency Plan: If any issues are detected, we will immediately roll back the changes. A rollback, if triggered, may result in an additional ~5 minutes of downtime.

Posted Mar 15, 2026 - 23:25 PDT

This scheduled maintenance affects: FLEX (Flex Plugins).