We are no longer observing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. The incident has been resolved.
Posted Sep 05, 2024 - 04:46 PDT
Monitoring
We are observing successful SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 02:48 PDT
Update
We are still experiencing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 05, 2024 - 01:09 PDT
Investigating
We are experiencing SMS delivery failures to and from multiple networks in Mexico via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 05, 2024 - 00:10 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America).