On Call Engineers are Investigating an issue

Incident Report for Twilio

Resolved

We have fully investigated the Flex insights issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Nov 13, 2024 - 14:44 PST

Investigating

Our monitoring systems have detected a potential issue related to Flex insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 13, 2024 - 14:32 PST

This incident affected: FLEX (Flex Insights).