The incident has been resolved and SMS delivery from Twilio to Entel network subscribers in Chile is operating normally.
Posted Mar 17, 2026 - 07:46 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Entel in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 17, 2026 - 05:46 PDT
Update
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 17, 2026 - 04:23 PDT
Update
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 17, 2026 - 02:23 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Entel in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 17, 2026 - 01:23 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).