SMS Delivery Failures to Digitel Network in Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Digitel Network in Venezuela. This incident has been resolved.

Posted Nov 20, 2024 - 13:39 PST

Monitoring

We are observing successful SMS delivery to Digitel Network in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 20, 2024 - 11:45 PST

Investigating

We are experiencing SMS delivery failures sending to Digitel Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 20, 2024 - 10:44 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).