The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.
Posted Mar 08, 2026 - 15:46 PDT
Monitoring
We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 08, 2026 - 14:20 PDT
Identified
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 08, 2026 - 13:34 PDT
Update
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 08, 2026 - 13:04 PDT
Investigating
Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 08, 2026 - 13:03 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, MMS Long Code, North America).